What is QTask?

QTask is an application developed on the force.com platform that is installed into your Salesforce org as a managed package. QTask automates the creation and assigning of tasks based on predefined QTypes.

With QTask, your teams can quickly update business requirements that drive task creation, improve key performance indicators, and collect actionable data around bottlenecks and process deficiencies.

What does the Q Stand for?

• Quick

  • QTask can create real-time tasks using Salesforce reports, consecutive tasks, and through the Salesforce API.

• Quality

  • You have the ability to track predefined SLA requirements and run audits on tasks that have been recently completed.

• Quantifiable

  • Know precisely who worked on each task and how long the task was in each status.