QType Information Section

In this section you will enter the following fields:

• QType Name: You can name your QType something meaningful to your end users.

• Department: Enter the department resposible for the task.

  • If the department you need doesn't show up in the list, you can add it by going to Setup --> Objects --> QType__c --> Department__c --> and adding a new picklist value.

• Status: Is this QType Active or Inactive. If you mark it Inactive then the Qtype will not be processed automatically by the automation.

• Description: Add a description of what the user needs to do to complete the task.